1. Information We Collect

We collect personal and non-personal information through the website’s forms, analytics, and interactions.

a. Personal Information

You may provide us with:

• Name

• Email address

• Phone number (optional)

• Information shared in messages, coaching forms, or workshop registration

• Newsletter opt-in details

b. Non-Personal Information

Collected automatically via Squarespace or third-party services:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on the site

2. How We Use Your Information

We use the information to:

• Respond to inquiries

• Provide and improve coaching and workshop services

• Deliver newsletters (only to those who opt in)

• Send administrative or promotional emails (with your consent)

• Analyze website performance and usage

3. Consent

By submitting your information through our website, you consent to our collection and use of that information as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To do so, contact us at bernadette@thelongingpath.com.

4. Email Communication & Marketing

We comply with both CASL (Canada) and the CAN-SPAM Act (U.S.). If you subscribe to our newsletter:

• You must opt-in voluntarily

• You can unsubscribe anytime via a link in the email

• We do not send marketing without consent

We use secure email service providers for newsletters. Your email address is never sold or shared for third-party marketing.

5. Disclosure of Personal Information

We do not sell or rent your personal data.

We may disclose it:

• To trusted service providers (e.g., Squarespace, email marketing platforms) under data protection agreements

• As required by law or in legal proceedings

• To protect our legal rights or prevent fraud

6. Storage and International Transfer

As we operate in both Canada and the United States, your data may be stored or processed in either country. By using our site or services, you consent to such transfers, which comply with PIPEDA and relevant cross-border data requirements.

7. Your Rights

Under PIPEDA and applicable U.S. laws, you have the right to:

• Access your personal information

• Request corrections

• Withdraw consent

• File a complaint with the Privacy Commissioner of Canada or your regional authority

To exercise these rights, contact us at: bernadette@thelongingpath.com

8. Data Retention and Security

We retain personal data only as long as necessary for the purposes outlined or as required by law.

We use appropriate security measures (encryption, access controls) to safeguard your data. No system is 100% secure, but we strive to protect your information.

9. Cookies & Analytics

Our site uses cookies to:

• Understand visitor behavior

• Improve website functionality

You can adjust cookie preferences via your browser settings.

10. Third-Party Links

Our website may contain links to other websites (e.g., podcast platforms or external services). We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new effective date.

13. Contact Us

If you have questions or concerns about your privacy, or want to update or delete your information, please contact:

The Longing Path
📧 bernadette@thelongingpath.com
🌐 thelongingpath.com
📍 Based in Canada, serving clients in Canada and the U.S.